If you want to break up with your Pit Vipers, read this!

<span style="font-size: 24px; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you want to break up with your Pit Vipers, read this! <hr> General Return/Exchange Policies&#xA0; Domestic Returns and Exchanges International Returns and Exchanges&#xA0; Gift Returns <hr> General Return/Exchange Policies <span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">You have a&#xA0;<span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">30-day<span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;window to set up your return for exchange, store credit, or refund online. FYI that&#x2019;s 30 days from the date of purchase, not the delivery date.&#xA0; <span style="font-size: 12px; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(184, 49, 47); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">*DISCLAIMER: Yeah, yeah, if you miss the return window deadline, we are willing to make exceptions! Go ahead and&#xA0;<span style="font-size: 12px; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(41, 105, 176); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://pitviper-servicingcenter.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">email our customer service team</a><span style="font-size: 12px; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(184, 49, 47); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;with your order number and photos of the Pit Viper products being returned are in brand new condition, with all the original packaging. We&#x2019;ll do our best to help you out.*<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(184, 49, 47); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0; <span id="isPasted" style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(0, 0, 0); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Returns are&#xA0;<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">free<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;for United States, Australian, and Canadian customers only! &#xA0;Return Options:<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">1) USPS drop off (box &amp; label needed)<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; color: rgb(147, 101, 184);">2) Happy Returns (no box or label needed) <span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Take this link and off you go:&#xA0;<a href="https://returns.pitviper.com/#/?_ga=2.24815802.1863350978.1676480333-1393341303.1652196337" style="text-decoration:none;"><span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(41, 105, 176); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Pit Viper Returns</a> <hr> <u id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;">Domestic Returns&#xA0;- USA / Canada / Australia<span style="color: rgb(0, 0, 0); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(147, 101, 184); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">REFUNDS<span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">: Once your return has arrived at our warehouse, your refund will be processed, and the funds will show back in your account within 3-5 business days.&#xA0; <span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(147, 101, 184); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">EXCHANGES<span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">: If you&apos;ve set up an exchange, the new order will be processed once the return shipment is marked &quot;in transit&quot; back to our warehouse. You have to return your original order before we can get your new sh*t out to you.&#xA0;<span style="font-size: 12px; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Patience is a virtue, my friend!&#xA0;<span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(147, 101, 184); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">STORE CREDIT<span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">: If you make a return for store credit, your credit will be processed and sent to your email after&#xA0;the return shipment is marked &quot;in transit&quot; back to our warehouse.<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(184, 49, 47); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;<hr> <span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">International Returns and Exchanges <span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For those folks shopping Pit Viper Worldwide, you are responsible for any international return shipping costs, but will not be charged for exchange shipping costs.&#xA0; <span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Once you&apos;ve got the return order in the mail, shoot an email over to&#xA0;<span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; color: rgb(41, 105, 176); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="mailto:info@pitviper.com">info@pitviper.com</a><span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;with your return tracking information! We&apos;ll be able to service you faster with that tracking information, so be sure to send that over to us as soon as you can.&#xA0; <hr> Gift Returns&#xA0;<span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ohhh, so you&#x2019;re saying your Uncle Larry bought you the wrong pair of Pit Vipers?&#xA0; <span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you want to set up a gift return, you&#x2019;ll need the order number and the zip code associated with the shipping address. There are always loopholes, so no worries if you don&#x2019;t have any of that information!&#xA0; <span style="font-size:12pt;font-family:&apos;Roboto Mono&apos;,monospace;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Take this link, select &#x201C;gift return&#x201D; and follow the instructions:<a href="https://ca.pitviper.com/pages/returns" style="text-decoration:none;"><span style="font-size: 12pt; font-family: &quot;Roboto Mono&quot;, monospace; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Pit Viper Returns</a>

Rejection is Hard, Returning your Pit Vipers is easy!

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Returns & Refunds

Rejection is Hard, Returning your Pit Vipers is easy!